Oslo based sister labels Zen Feedbacker (vinyl, tapes and digital) and Sanntidsmusikk (CDs and digital) release avant rock, drones, electronic, free jazz, improv, noise, poetry, psych and other exciting sounds. Distributed by Diger Distro.
ORDERS
You can order phsysical releases, merchandise and digital downloads from us via Bandcamp. Or you may contact us via e-mail to petterfe@petterfe.com and let us know what you would like to buy.
If you live in Norway you can buy physical releases and merchandise via Vipps shop #959300 (Petter Flaten Eilertsen). Local pickup in Oslo can be arranged.
IMPORTANT NOTICE REGARDING PRE-ORDERS
A pre-order means that you order an item before it has been produced and is ready to ship. If you are not familiar/comfortable with this concept, please do not order. Releases may be delayed for many reasons, and release dates are consequently subject to change. Please refer to the release and shipping dates given on each individual release page when you order items. Do not contact us about the status of your order before the item you ordered has been released!
SHIPPING INFO
Orders will normally ship within 7 days, provided that all items are in stock. You will receive an automatically generated e-mail or text message when your order is shipped.
International orders: Priority shipping is standard. Please note that this does NOT include insurance or tracking! For registered shipping including insurance and tracking, please contact us for a quote and terms. All shipments are done via Posten (the Norwegian postal service) unless otherwise is agreed in advance.
Domestic orders: Standard shipping is Posten Norgespakke Stor for LPs and Posten Norgespakke Liten for singles/merch. Let us know if via e-mail if you prefer shipping via PostNord.
Delivery times in working days: Norway 1-3 / Europe 2-6 / Rest of World 4-8. Please allow some extra time (at least one week) for customs clearance etc. before contacting us about your order.
Please note that we are not responsible for lost shipments, delays, damages or additional costs (import tax, handling fees etc.) caused by third parties.
If you have any questions or concerns, please contact us via e-mail.
RETURN POLICY
All items are new and unplayed. They are being expertly packed using professional mailers and envelopes to minimize the risk of damages.
If you have a problem with playing an item, we will replace it, provided that the original item is returned to us first. You pay the shipment costs for the return, while we pay for shipping the replacement to you. If a faulty item cannot be replaced because it’s no longer available, we will refund the cost of the item, excluding shipping.
Please note that we are not responsible for lost shipments, delays, damages or additional costs (import tax, handling fees etc.) caused by third parties.
If you have any questions or concerns, please contact us via e-mail.
Zen Feedbacker 